Services — Edmonton & area

Emergency Tree Removal & Storm Damage in Edmonton

Fast response when trees go down.

5.0 · 224 reviewsISA Certified Arborists
City Tree Service crew responding to storm-damaged tree in Edmonton residential area

Emergency response

Have an emergency tree on your property? We want to help.

Most of our emergency calls are the same thing: a big tree, a tight lot, no easy way to drop it. Large mature trees, back-yard access, jobs that need a crane — that's the kind of work we do most days. These calls usually come after summer thunderstorms or heavy spring snow that catches the trees still leafed out. A tree resting on a house has weight in places you can't see from the ground, so the cuts have to come in a specific order. A 70-foot poplar in a back yard with a 36-inch gate means a crane lift or sectional rigging — you can't just drop it. Calls start with a hazard assessment by a TRAQ-qualified arborist, then we pick the right approach: crane, rigging, or climbing.

  • Crane lifts for trees on roofs, garages, or anywhere we can't drop the canopy
  • Sectional rigging when the tree has to come down through a tight back yard
  • Hazard assessment before the first cut by a TRAQ-qualified arborist
  • Insurance-ready photos and documentation from when we arrive
  • Live powerlines: call EPCOR (1-800-668-2248) before you call us
  • After-hours coverage for trees in active contact with a structure

How we work

Crane, rigging, or climbing — whatever the lot calls for.

Calls start with a hazard assessment. A TRAQ-qualified arborist reads the load before any cuts. From there we pick what fits the lot: crane lift when there's no room to drop the canopy, sectional rigging when the tree has to come down through a tight yard, climbing when the lot allows it. We've worked with the same crane operators for years. Photos go up while we work, and we bill insurance directly where carriers allow it. $5M liability, fully insured, WCB covered. Same-day when we can — during major storms we triage by actual safety risk, so a tree on a house gets ahead of a tree across a driveway.

Emergencies we handle

Every storm call is different. Here's what we're usually responding to.

  • Tree on a Structure

    Tree resting on a house, garage, deck, or fence. Load path assessed first; crane lift used when there's nowhere safe to drop the canopy, sectional rigging when the tree has to come down a piece at a time.

  • Tree on a Vehicle

    Tree across a car, truck, or RV. We coordinate with your insurer, document the scene, and remove the tree without further damage to what's underneath.

  • Storm Damage Cleanup

    Wind, hail, or snow damage to one or many trees on a property. Hangers removed, broken limbs cleaned up, salvageable trees assessed for follow-up pruning.

  • Hazard Tree Removal

    Leaners, root-plate failures, split scaffolds, and trees that have moved since yesterday. TRAQ-qualified assessment first, then controlled removal.

  • Hung-Up Limbs

    A partially failed limb stuck in the canopy or against a structure. We rope them down with rigging instead of waiting for gravity to do the job on its own schedule.

  • Powerline-Proximity Work

    Trees near or against energized lines. Live lines are an EPCOR (Hydro) call. Once the line is de-energized or cleared, we handle removal with the right clearances and traffic control.

  • Insurance-Claim Documentation

    Timestamped photos of damage, written scope and cause assessment, itemised invoicing, and direct billing to insurance carriers where permitted.

  • After-Hours Dispatch

    Overnight and weekend response for true safety emergencies — trees in active contact with a structure or blocking a primary access route.

Want a quote for emergency response?

An ISA-certified arborist walks your property and gives you a detailed quote in writing.

How an emergency call runs

Fast on the phone, careful on the site.

  1. Call & triage

    Describe what you're looking at — a tree on the house, a leaner, a hung-up limb — and we'll tell you honestly whether it's an emergency or can wait until morning. If it's urgent, we dispatch the closest available crew.

  2. On-site hazard assessment

    A TRAQ-qualified arborist reads the load path, identifies what's holding what, and plans the work so cuts release tension in the right order. Rigging set before the first cut.

  3. Controlled removal

    Crane lift, sectional rigging, or climbing — whichever the lot calls for. We're set up for tight back-yard access and big-canopy removals where dropping the tree isn't an option. Brush chipped on-site, wood cut to manageable length, structure protected throughout.

  4. Documentation & cleanup

    Timestamped photos before, during, and after. Insurance-ready invoice with scope and cause. Site thoroughly cleaned, debris cleared, optional stump grinding scheduled.

  5. Follow-up assessment

    After the immediate emergency, we walk the rest of the property — partially damaged trees, hangers, leaners that survived. You get a written list of what needs attention next, in priority order.

  • Same-day responseWhen crews aren't already deployed
  • ISA TRAQ qualifiedHazard assessment before any cuts
  • Crane + sectional riggingBig trees in tight residential access
  • $5M liabilityFully insured, WCB covered
  • Insurance-ready paperworkDirect billing where carriers permit

Where we work

Edmonton & surrounding communities.

We respond to emergencies across Edmonton and surrounding communities, with crews most often dispatched to mature-canopy neighbourhoods after summer thunderstorms and spring snow loads.

Want a quote for emergency response?

An ISA-certified arborist walks your property and gives you a detailed quote in writing.

City Tree Service crew responding to storm-damaged tree in Edmonton residential area

Frequently asked

Emergency Tree Removal & Storm Damage FAQs

Are you available 24/7 for emergencies?

We respond to emergencies year-round during reasonable hours. Same-day response is usually available when our crews aren't already deployed. After-hours and overnight response is available for true safety emergencies (tree on a house or in active contact with a structure). For trees blocking driveways or other non-life-safety issues, next-day scheduling is typical.

Will my insurance cover emergency tree removal?

Most home insurance policies in Alberta cover emergency removal when the tree has damaged a covered structure (house, garage, deck, fence, vehicle). The tree itself is typically not covered, but debris removal from the structure usually is. Coverage details vary by carrier — we document with photos and provide insurance-ready invoices to make claims straightforward.

What should I do right after a tree falls on my house?

First: get everyone out of the affected area and stay out. Second: if there are downed power lines, call EPCOR (1-800-668-2248). Third: photograph everything before anything is moved — insurance will want this. Fourth: call us. Don't try to cut the tree yourself — a limb under tension can move unpredictably when cut without a load-path read, and the damage to your structure is often worse than it looks from the ground.

How much does emergency tree removal cost?

Significantly more than scheduled work, because of after-hours rates, increased complexity, and the structural protection involved. Insurance often covers a substantial portion when a structure is involved. We document everything with photos and provide insurance-ready invoices.

5.0 stars|224 reviews

Ready for a quote?

An ISA-certified arborist will walk your property, talk through what your trees need, and give you a detailed quote in writing.

CallGet Quote